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Banking on Relationships - Mike Augustine and North Pointe Branch Manager, Kayce Schaefer

When Mike Augustine Jr. first started Total Roofing St. Louis in 2020, business started off slowly.

He was working on his own, and sales were around $265,000 that first year.

Augustine, a Waterloo native and Waterloo High School grad, decided early on that building strong partnerships was going to be a key to his success. State Bank was one of those relationships.

“When I officially went into business myself, I opened my business account here,” Augustine says. “I wanted to develop relationships because I knew I’d be in here a lot, and I wanted to utilize and maybe one day leverage relationships for future loans.”

As of yet, Augustine hasn’t had to call on the business lenders at State Bank. Total Roofing has grown significantly in the last three years; he now has three project managers, and his sales were $1.3 million last year.

With his business growing fast, Augustine’s schedule is hectic, which means his desire for a simple, seamless banking experience is even more important.

“State Bank has made it very easy,” Augustine said. “Any time I have questions or if there's something I want to do between the accounts, the customer service has been great. I’m very, very busy, and the convenience matters. I need somebody else to do it for me - the easier the better. It’s been very convenient working with State Bank.”

Augustine, who played basketball at Southwestern Illinois College and later Georgia College & State University in Milledgeville, Ga., worked for various companies in Florida and Colorado. He learned the roofing trade from his uncle, who ran a roofing company in St. Charles.

Augustine recently passed the exam to become an Illinois State Public Adjuster. Public adjusters are policy experts who help customers review and interpret their policies and navigate claims with their insurance companies.

While Total Roofing is based in Waterloo, the company serves a 60-mile radius around downtown St. Louis.

“We treat your property like it’s our mothers and our reviews back that up,” Augustine said. “We really enjoy helping other people. I started the business for that reason.”

Augustine appreciates that same helpful attitude at State Bank.

“When I pull up a lot of the tellers will see me pull up and already have the deposit slip in there for me,” Augustine said. “The service and everybody working here has been great.”

Augustine and Total Roofing also like to support the community.

“I give back a lot,” Augustine said. “I’m big into athletics so I support as much as I can locally.”

Total Roofing is doing a free roof giveaway through October 31. Anyone in the region can enter through this link or through https://www.facebook.com/totalroofingstl or https://www.instagram.com/totalroofingstl

Learn more about Total Roofing https://www.totalroofingstl.com/ or call them directly at 618-719-6767 or 314-710-3677.

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